Customer Help
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Common purchase queries answered
Orders and Shipping
Taty Bags Store: Estimated Delivery Timelines for Your Custom Creations
Crafting Your Unique Handbag: At Taty Bags Store, we take pride in the craftsmanship of our personalized handbags. Typically, the creation process for your custom piece takes approximately 5-7 days. This allows us to ensure the highest quality and attention to detail.
Journey to Your Doorstep: Once your handbag is meticulously crafted, we begin the journey to your doorstep. For deliveries within the US, you can expect your handbag to arrive in 7-15 business days with standard shipping, or choose express shipping for a quicker arrival within 3-7 business days.
A Note on Timing: These timelines are our standard estimates, but please be aware that actual delivery times may vary due to factors like order volume, our current crafting capacity, and the reliability of shipping carriers. For the most accurate delivery estimate, we encourage you to check with us directly at Taty Bags Store.
To change your shipping address for your online order, you can typically follow these steps:
- Log in to Your Account: Access the online store where you made the purchase and log into your account.
- Go to Your Orders: Navigate to the ‘Orders’ or ‘Purchase History’ section to find your recent orders.
- Select the Order: Choose the order for which you want to change the shipping address.
- Edit Shipping Details: Look for an option to ‘Edit’ or ‘Change’ next to the shipping address. If the order hasn’t been dispatched yet, you should be able to update the address.
- Save Changes: After entering the new shipping address, make sure to save the changes.
Please note that if the order is already shipped or is being delivered by a third-party service, you might not be able to change the address. In such cases, you may need to contact our customer service for assistance or, if possible, cancel the order and place it again with the correct address.
If you’re changing your address for future orders, you can usually do this in the ‘Account Settings’ or ‘Address Book’ section of your account, where you can manage and update your saved addresses.
To track the status of your online order, you can typically follow these steps:
- Log Into Your Account: Access the online store’s website and log in with your credentials.
- Access Purchase History: Navigate to the ‘Orders’ or ‘Purchase History’ section of your account.
- Find Your Order: Locate the order you wish to track.
- Check for Tracking Information: If the seller has provided tracking information, it should be listed with your order details. You may see a tracking number or a link to track the package1.
- Use Tracking Number: If available, click on the tracking number link or enter it on the carrier’s website to view the current status of your shipment.
- Contact Seller if Necessary: If you cannot find tracking information or if there are any issues, contact the seller directly for assistance.
Your Security, Our Priority: At Taty Bags, we respect your privacy and security. That’s why we never store your personal payment information. Each transaction is processed with the highest security standards, so you can shop with peace of mind.
Enjoy Tax-Free Shopping! At Taty Bags, the price you see is the price you pay. We do not charge sales tax on any of our personalized handbags, making your shopping experience simpler and your purchases more affordable.
Taty Bags Store: Tailored Shipping for Every Corner of the Globe
Select Destinations: At Taty Bags Store, we’re thrilled to offer our shipping services to an array of regions and countries. As you proceed through the checkout, you’ll find various shipping options curated to align with your specific location.
Beyond Borders: Haven’t found your country on our list? No worries at all! We invite you to reach out to our dedicated support team for personalized assistance with shipping arrangements to your area. At Taty Bags Store, we’re dedicated to bridging distances and bringing you the best shipping solutions available.
Taty Bags Store: Simplified Shipping for Your Selection
At Taty Bags Store, we believe in delivering your chosen handbags with care and efficiency. When you order more than one item, we typically consolidate your purchases into a single package. This helps to ensure that your handbags arrive together and reduces the environmental impact of shipping.
However, depending on the size and type of the items, as well as our current stock and dispatch times, your order may sometimes arrive in separate packages. Rest assured, whether in one parcel or more, your handbags will be packaged securely and arrive ready to delight.
For any specific packaging preferences or questions, our customer service team is just a message away, ready to assist you with your needs.
If you need to swap an item
Returns and Exchanges
At Taty Bags, we strive to ensure that you are completely satisfied with your purchase. However, if you’re not happy with your handbag, we offer a hassle-free return process.
Return Timeframe: You may return the handbag within 30 days of receipt for a full refund or exchange1.
Condition of Return: Items must be returned in their original condition, with all tags attached and without any signs of wear or damage.
How to Initiate a Return: To start a return, please contact our customer service team who will guide you through the process. You will be provided with a return authorization number which must be included with your returned item.
Refund Process: Once we receive your returned item, we will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase.
Exchanges: If you wish to exchange your handbag for a different size or style, please follow the return process and specify the item you would like in exchange.
Non-returnable Items: Please note that customized items may not be eligible for returns unless they are defective or damaged upon arrival.
Questions?: If you have any questions about our returns policy, please reach out to us. We’re here to help!
Received an Unexpected Surprise? Let Taty Bags Store Make it Right
At Taty Bags Store, we understand the anticipation of receiving your chosen handbag. If you find that the item delivered isn’t what you ordered, please don’t worry. We’re committed to ensuring your satisfaction.
- Get in Touch: Contact our customer care team at your earliest convenience.
- Show Us What Happened: Provide your order details and, if possible, include a photo of the item you received.
- Return Made Simple: We will guide you through the return process and provide a prepaid shipping label for the incorrect item.
- Correct Order on Its Way: We’ll expedite the shipment of the correct handbag to you.
- Keep Records: Hold onto all emails and return shipping information as a record of the exchange.
Your happiness is our priority, and we’ll do everything we can to resolve the mix-up swiftly and smoothly.
Taty Bags Store: Addressing Your Concerns with Care
We at Taty Bags Store are dedicated to delivering perfection. If your order has arrived in less than perfect condition, we sincerely apologize and are here to help.
- Reach Out to Us: Please contact Taty Bags Store’s customer service without delay.
- Detail the Damage: Share your order number and describe the damage. Attaching photos will greatly assist us in understanding the issue.
- Easy Returns: We will provide clear instructions for returning the damaged item, including a prepaid shipping label.
- Swift Resolution: Upon receiving the returned item, we will promptly process a replacement or issue a refund, as per your preference.
- Documentation: Keep all emails and return shipping information as a record of your return.
Your satisfaction is our top priority, and we are committed to resolving this matter to your complete satisfaction.
Taty Bags Store Return Mailing Instructions
If you need to return an item to Taty Bags Store, please send it to the address provided by our customer service team. This information is typically included in your original order confirmation email and can also be found in the ‘Returns’ section of our website.
Should you have any trouble locating the return address or if you haven’t received it, please reach out to our customer care team. We will promptly provide you with the correct mailing details and any additional instructions to ensure a smooth return process.
Remember to include all original packaging and any return authorization numbers provided to facilitate a quick resolution to your return.
If you’ve entered an incorrect shipping address for your order at Taty Bags Store, here’s what you can do:
- Act Quickly: If the order hasn’t been shipped yet, you may be able to update the address in your account settings or directly within the order details.
- Contact Customer Service: If you can’t change the address yourself or if the order has already been processed, reach out to Taty Bags Store’s customer service immediately.
- Provide Correct Details: Give the customer service representative the correct shipping address and any other relevant information they might need to update your order.
- Follow Instructions: The customer service team will guide you through the necessary steps, which may include confirming your identity and order details.
Remember, the ability to change the shipping address will depend on how far along the order is in the shipping process. It’s always best to double-check your information before confirming an order to avoid any issues.
Taty Bags Store: Flexible Order Options for Your Convenience
At Taty Bags Store, we understand that sometimes plans change. That’s why we offer flexible options to modify or cancel your order after submission.
- Quick Changes: If you need to make a change to your order and it hasn’t been shipped yet, you can easily do so by visiting the ‘My Orders’ section on our website.
- Prompt Cancellations: Should you decide to cancel your order, please act swiftly and follow the cancellation link provided in your order confirmation email, or directly through your account on our website.
- Dedicated Assistance: If the order is already in process and you’re unable to make changes online, our customer service team is here to help. Contact us immediately, and we’ll do our best to accommodate your request.
We’re committed to providing you with a seamless shopping experience, even when things don’t go as planned.
Secure Your Favorite Style: Pre-Order at Taty Bags Store
Missed out on a must-have handbag? Worry not! Taty Bags Store offers you the chance to pre-order your favorite pieces, even when they’re sold out. Here’s how you can reserve your next fashion statement:
- Select Your Desired Handbag: Visit the product page of the handbag you’re eyeing and click on the pre-order option.
- Complete Your Pre-Order: Follow the usual checkout process. Depending on our store policy, you may be asked for full or partial payment to secure your item.
- Await Your Exclusive Piece: We’ll send you a confirmation, and your handbag will be shipped as soon as it’s back in stock.
Pre-ordering with Taty Bags Store means you’re first in line when your chosen design is available again. Embrace the anticipation—your perfect accessory is worth the wait!