Effective Date: Nov-19-2023

Thank you for shopping with Taty Bags! Our Return and Refund Policy is outlined below to ensure a transparent and hassle-free shopping experience.

1. Returns: If you are not entirely satisfied with your purchase, we offer a straightforward return process. You have 30 days from the date of purchase to initiate a return. To be eligible, the item must be unused, in its original packaging, and have the original tags attached.

2. Return Process: To initiate a return, please contact our customer support team at contact@tatybags.com. Provide your order number and a brief explanation of the reason for the return. Once approved, you will receive a Return Authorization (RA) number and instructions on how to proceed.

3. Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service and consider purchasing shipping insurance to ensure the safe return of your item.

4. Refund Process: Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

5. Exclusions: Certain items are non-returnable, including personalized or custom-made items and gift cards.

6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for the return and replacement of the item at no additional cost to you.

7. Late or Missing Refunds: If you haven’t received a refund within the expected timeframe, please check your bank account. Contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us.

8. Changes to Policy: Taty Bags reserves the right to update or modify this Return and Refund Policy at any time. Changes will be effective immediately and communicated through our website.

9. Contact Us: If you have any questions or concerns about our Return and Refund Policy, please contact our customer support team at contact@tatybags.com.

Thank you for choosing Taty Bags! Your satisfaction is our priority