Customizable Tote Bags – Light Green Flowers

• Double sides designs PU Leather tote bag
• Large interior compartment and 3 interior pockets and zip closure
• Multiple ways to carry by adjustable handles or shoulder strap
• This fashion PU Tote Bag is a versatile and comfortable addition to anyone’s look

1. Returns: If you are not entirely satisfied with your purchase, we offer a straightforward return process. You have 30 days from the date of purchase to initiate a return. To be eligible, the item must be unused, in its original packaging, and have the original tags attached.
2. Return Process: To initiate a return, please contact our customer support team at contact@tatybags.com. Provide your order number and a brief explanation of the reason for the return. Once approved, you will receive a Return Authorization (RA) number and instructions on how to proceed.
3. Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service and consider purchasing shipping insurance to ensure the safe return of your item.
4. Refund Process: Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.
5. Exclusions: Certain items are non-returnable, including personalized or custom-made items and gift cards.
6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for the return and replacement of the item at no additional cost to you.
7. Late or Missing Refunds: If you haven’t received a refund within the expected timeframe, please check your bank account. Contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us.
8. Changes to Policy: Taty Bags reserves the right to update or modify this Return and Refund Policy at any time. Changes will be effective immediately and communicated through our website.
9. Contact Us: If you have any questions or concerns about our Return and Refund Policy, please contact our customer support team at contact@tatybags.com.

1. Shipping Options: We offer two shipping options for your convenience:
• Standard Shipping (8-15 Business Days): Ideal for those who prefer a budget-friendly option with a reasonable delivery timeframe.
• Express Shipping (3-7 Business Days): Perfect for those who want their orders delivered swiftly.
2. Regions and Countries: Our shipping services are available to specific regions and countries. During the checkout process, you will be able to choose the shipping option that best suits your needs based on your location.
3. Countries Not Included: If your country is not included in the list of regions and countries during the checkout process, please feel free to contact our support team for information about available shipping options to your region. We are committed to providing you with the best possible shipping solutions.
4. Processing Time: Orders are typically processed within 5-7 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.
5. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This number allows you to monitor the status and location of your shipment.
6. International Shipping: For international shipments, customers are responsible for any customs duties, taxes, or fees incurred. Delivery times may vary based on the destination.
7. Undeliverable Packages: If a package is returned to us as undeliverable due to an incorrect address or failure to claim the package, the customer is responsible for the re-shipping cost.
8. Lost or Stolen Packages: Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items. Please ensure that your shipping address is secure and accurate to avoid any issues.
9. Changes to Shipping Policy: Taty Bags reserves the right to update or modify the Shipping and Delivery Policy at any time. Changes will be effective immediately and communicated through our website.